Notes · weekly
What we learn on the job, written down.
One article a week, usually from something that happened at a client site. No trend pieces.
A backup you have never restored is not a backup
Three of the last five businesses we audited had backups running and no idea whether they worked. Two of them did not.
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We automated invoice entry. The hard part was the exceptions.
Reading a PDF invoice is solved. Deciding what to do with the one that does not match the purchase order is where the work lives.
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The invoice fraud email that almost worked in Port Louis
It came from a real supplier address, referenced a real order, and asked for one small change to the bank details.
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Your cloud bill is a licence audit in disguise
Most SMBs we look at are paying for seats belonging to people who left, and premium tiers nobody uses a feature of.
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When a chatbot is the wrong answer
Half the businesses that ask us for a chatbot have a documentation problem, not a conversation problem.
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What Clarix does: managed IT and AI automation, from one company
One company, two divisions. One keeps your systems healthy day to day; the other takes repetitive work off your team’s desk.
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